We want you to feel confident and happy when working with us. That’s why we’ve made our refund and returns policy clear and simple.
Because our services are digital and custom-made, refunds work a bit differently than with physical products.
💡 When You Can Request a Refund
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If you change your mind and no work has started yet, you can request a full refund within 48 hours of payment.
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If we’re unable to deliver the service as agreed, we’ll issue a fair refund.
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Accidentally paid twice? No worries — we’ll refund the duplicate payment straight away.
🚫 When Refunds Don’t Apply
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Once we’ve started or delivered the work (partially or fully).
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If the result matches what was agreed, but personal preferences change afterwards.
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If delays happen because we didn’t receive the info, content, or approvals we needed from you.
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Discounted or promotional services are final sale and non-refundable.
🔄 Revisions Instead of Refunds
Most of the time, issues can be solved with revisions. Every package includes a certain number of revisions — and if you’re not happy, just talk to us. We’ll do everything we can to adjust and improve.
💳 How Refunds Work
If your request is approved:
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We’ll process the refund through your original payment method.
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It usually takes up to 7 business days, depending on your bank or provider.
❌ Cancellations
Changed your mind? You can cancel an order only if work hasn’t started yet. Once we’ve begun, cancellations aren’t possible.
🌍 Things Out of Our Control
Sometimes unexpected things happen (like internet outages, payment gateway issues, or even natural disasters). If delays occur due to these, we’ll always keep you updated — but refunds may not apply.
📬 Need Help?
Got a question, worry, or just want to chat about your project? Drop us a message anytime at info@payamseidi.com.
We’re here to help, and we want to make sure you’re satisfied every step of the way.
